Domestic Abuse

Information for professionals and agencies

North Tyneside has a well established Multi Agency Risk Assessment Conference (MARAC) process.

Multi Agency Risk Assessment Conference’s (MARAC) are recognised nationally as best practice for addressing cases of domestic abuse that are categorised as high risk. A MARAC allows agencies to identify the high risk domestic abuse cases and for the identified risk to be managed through a multi-agency forum.

Further information can be found at

What is domestic abuse?

Domestic abuse takes many forms. If you are being controlled, threatened or physically assaulted by someone you live with (or used to live with) that is domestic abuse.

It is not always easy to talk about domestic abuse or to know what you want to happen. You may feel frightened, ashamed, confused and guilty.

All of that is understandable. It can happen to anyone and any kind of relationship. But you have a right to live free from fear and are not to blame for someone else’s violence and abuse.

Operation Encompass

Operation Encompass has been launched in North Tyneside to safeguard and support children and young people who have been involved in a domestic abuse incident.

North Tyneside Council and Northumbria Police are working with all schools in North Tyneside to make sure that school staff are made aware of an incident early enough to support children and young people.

Schools across North Tyneside will nominate two members of staff who will be known as Key Adults and receive specific training.

For more information, please visit or contact your local school.

Adolescent to Parent Violence and Abuse (APVA)

APVA is a form of domestic abuse in which a parent is experiencing physical violence or controlling and coercive behaviour from their child. Currently the Northumbria Police and Crime Commissioner is promoting a regional response to to APVA and Northumbria Police are working closely with LSCBs to achieve this. The PCC has funded specialist training for practitioners and in North Tyneside this includes two members of the Youth Offending Team and two members of the Children’s Social Care Early Help Team.

Work has been done to develop  a briefing note for professionals which can be found here.  Current guidance from HM Gov can be found here.

Local information and support

NT Harbour Domestic Abuse Support Service

Provides refuge accommodation for women, outreach for male and female over 16 years old, an IDVA service and group work. Access to the service is 24hrs a day by telephone with face-t-face contact between the hours of 9am to 8pm Monday to Friday and 11am to 4pm Saturday. Telephone (0191) 251 3305, 0300 0202 525 or visit

Acorns project

Counselling, support and advice for children and young people, aged 6 – 18years old, who have witnessed domestic abuse. Telephone (0191) 200 6302 (office hours only) or

Victims First Northumbria

Support and advice to victims of crime throughout Northumbria. Telephone 0800 011 3116 or visit


The police can take action against an abuser and give advice on home security and other matters. In an emergency ring 999, at other times ring 101 and ask for the crime desk or visit


For housing advice and help with re-housing contact a customer service centre in person or by phone during office hours. You can ask for an appointment to see either a female or male officer in private if you wish. For emergency accommodation (out of hours) telephone (0191) 200 6800.

The Domestic Abuse Partnership

Aims to raise awareness and understanding of domestic abuse. Telephone (0191) 643 7383 or email [email protected]

Rape Crisis Tyneside and Northumberland

For women who need to talk to someone about rape or sexual abuse. Telephone (0191) 222 0272 (General enquires and referrals), email [email protected] or visit

Barnardo’s Domestic Abuse Services

Domestic Abuse Services work together with other agencies to provide help and support for men who want to change their abusive behaviours. Simply call (0191) 284 7198 to find out more about how we can offer you help and support. You don’t have to commit to anything by calling, you can just have a chat and find out if this is the right support for you.

National information and support

National Centre for Domestic Violence

Telephone 0844 8044 999 or visit

Women’s Aid

Telephone 0808 2000 247 (free phone 24 hour helpline) or visit

The Men’s Advice Line

Telephone 0808 801 0327 or visit


Information and advice for people who are abusive towards their partners. Telephone 0808 802 4040 or visit

Broken Rainbow Helpline

Information and signposting to services for lesbian, gay, bisexual and transgender people experiencing domestic violence. Telephone 0800 999 5428.

Forced Marriage Unit

Telephone 0207 008 0151 (Mon to Fri, 9am to 5pm) or 020 7008 1500 (Out of hours, ask for the Global Response Centre).

The Hideout

The charity Women’s Aid created because children and young people said they wanted more information about domestic violence that’s easy to read and understand.

Domestic abuse and young people

For information on keeping children safe and identifying the signs of domestic abuse visit the NSPCC website.

Northumberland Domestic Abuse Services (NDAS), a Northumberland based independent charity has worked with Raw Productions, to produce a powerful and emotive film that focuses on young people’s struggles with coercive and controlling relationships.

The film highlights the dangers of emotional abuse in teenage relationships. Too many young people are coerced into controlling relationships by their partners, who use their power to emotionally control every aspect of their lives.

North Tyneside Domestic Abuse Partnership

The partnership coordinates strategy and resources to afford protection, provision and prevention for people exposed to domestic abuse in North Tyneside. Our Action plan sets out the agreed priorities for the coming year.